Independent Insurance Agency · Est. 2003

Risk Management That Respects Your Legacy

Independent coverage from 32 carriers — protecting West Michigan families and businesses since 2003.

32Insurance Carriers
85Years Experience

Comprehensive Protection

Coverage tailored to the risks you actually face.

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Auto

Michigan's no-fault system is complex. We'll find you the right coverage at a competitive price from over 30 carriers — whether you drive a daily commuter, a classic car, or a fleet of work trucks.

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Home

Your home is your biggest investment. We protect it with comprehensive coverage tailored to Michigan's climate — from ice dams and frozen pipes to windstorms and basement flooding.

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Life

Term, whole, and universal life policies to protect your family's financial future. We'll help you determine the right coverage amount and structure based on your specific obligations and goals.

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Business

From Main Street shops to growing manufacturing firms — general liability, property, workers' comp, professional liability, and commercial auto. We build packages that protect every angle of your operation.

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Umbrella

An extra layer of liability protection that kicks in when your auto, home, or business policy limits are reached. Essential for anyone with significant assets to protect.

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Trusted Across West Michigan

Meridian Shield Insurance was founded in 2003 on a simple premise: people deserve an agent who knows their name, understands their risks, and fights for them when it matters. From our first office on Fulton Street to three locations serving all of West Michigan, that principle hasn't changed. We represent over 30 carriers because your coverage should be built around your life — not around one company's product catalog.

32 Insurance Carriers
85 Years Combined Experience
3 States Licensed

Independent & Unbiased

We work for you, not the insurance company. Your interests always come first.

Local & Personal

Real people who know your name, your family, and your community.

Claims Advocacy

When you need to file a claim, we fight to get you the best outcome.

Auto-Owners Insurance
(517) 323-1200
Claims: (888) 252-4626
Citizens Insurance
(800) 262-6011
Claims: (800) 262-6011
Encompass Insurance
(800) 588-7400
Claims: File Online
Erie Insurance
(814) 870-2000
Claims: (800) 367-3743
Frankenmuth Insurance
(800) 234-2732
Claims: (800) 234-2732
Hanover Insurance
(800) 922-8427
Claims: (800) 628-0250
Hastings Mutual Insurance
(800) 442-8277
Claims: (800) 442-8277
Pioneer State Mutual
(989) 652-6183
Claims: (989) 652-6183
Progressive Insurance
(800) 776-4737
Claims: (800) 274-4499
Safeco Insurance
(800) 332-3226
Claims: (800) 332-3226
Travelers Insurance
(800) 842-5075
Claims: (800) 252-4633
West Bend Mutual Insurance
(262) 334-5571
Claims: (800) 236-5010

Don't see your carrier?

We work with many additional carriers. Contact us for assistance.

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Meet Our Team

Licensed professionals across three West Michigan offices

Sarah Whitfield

Sarah Whitfield

President & Principal Agent
James Okafor

James Okafor

Vice President — Commercial Lines
Rachel Lindstrom

Rachel Lindstrom

Personal Lines Manager
David Mercer

David Mercer

Senior Agent — Holland Office
Ana Petrova

Ana Petrova

Agent — Holland Office
Marcus Webb

Marcus Webb

Senior Agent — Kalamazoo Office
Priya Sharma

Priya Sharma

Agent — Kalamazoo Office
Tom Henriksen

Tom Henriksen

Claims Advocate

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